For several years, crises have followed one after another (blood contamination, Legionnaires' disease, SARS, extreme drought, etc.) with often the same a posteriori response by decision makers and the public authorities: “We will create a crisis management cell...”

But this answer is the signature of failure...

Whether due to a lack of preparation, a lack of appropriate training among key leaders, and/or lack of establishing preventative procedures, companies and institutions have found themselves faced with the risk of seeing their reputations permanently damaged, and sometimes even their ability to continue operating being called into question, on the heels of a crisis.

Being prepared

HM CONSULT and Gérard Dijoud can help your company prepare on several levels.

• We can help you create a crisis management cell (composition, training, logistics) and audit its effectiveness (crisis simulations)
• We can increase your internal awareness and preparedness by diagnosing the major opinion risks and by defining a typology of the key involved parties.
• We can offer “media training,” which covers the guidelines and regulations for addressing corporate and institutional stakeholders, all the way through to crisis management cell operations.
• We can help you develop a method for approaching and building good relationships with key opinion leaders, and the media in particular, to establish a strong, credible reputation.
• We can commit to being by your side during crisis situations.